Published: 2024-11-04 14:58:52
Company: Daimler Truck Customer Services & Parts s.r.o.
City: Praha
Type: Práce na plný úvazek
Link: https://www.jobs.cz/pd/2000348820/?rps=0&utm_medium=jobsbox
The Technical Consultant will support markets in France, Italy, and Spain with remanufacturing engines and transmissions. Key responsibilities include advising dealers on solutions for engine or gearbox damages, classifying damages, recommending suitable remanufacturing parts, ensuring customer satisfaction through technical support, and overseeing the manufacturing process at production sites in Mannheim and Gaggenau.
We’re looking for someone with a strong technical background, ideally with experience in truck engines and transmissions, and a passion for logistics. In return, you’ll be part of an open and diverse company culture.
Our values are our PRIDE – Passion, Respect, Integrity, Discipline and Excellence.
What challenges you can expect
* Support markets in Italy, and Spain concerning remanufacturing engines and transmissions
* Advise dealers on optimal solutions for engine or gearbox damages
* Classify existing engine or gearbox damages in cooperation with dealers
* Determine suitable remanufacturing parts depending on vehicle age and usage purpose, considering stock levels, delivery speed, damage of the old part, and part prices
* Ensure customer satisfaction through competent technical support
* Monitor the manufacturing process of ordered products at production sites for reman engines in Mannheim and transmissions in Gaggenau
* Maintain continuous communication with dealers regarding production status and delivery dates
What we appreciate
* Expertise in truck engines and transmissions, ideally with retail experience
* Technical background and understanding of vehicles spare parts
* Fluency in English is required, and proficiency in Spanish or Italian highly preferred
* German would be a plus
* Communication skills with orientation to customer’s satisfaction
* Authentic demeanor and passion for logistics
* Problem-solving competence and creativity when handling problems independently
* Excellent tracking skills and analytical attitude towards work
* Strong time management, accountability, and organizational skills
* Good knowledge of MS Office products
What will make you happy
* Open and diverse company culture
* Informal working environment – we want to work together
* We value initiatives and feedback
* Modern offices directly at the Nové Butovice metro station
* Unlimited contract
* Home office as a standard – one mandatory team day in the office per week
* 5 weeks of holiday, 3 flexi-days, language courses, MultiSport card contribution, company events and more…