Published: 2024-12-27 18:10:41
Company: Infosys
City: Brno
Type: Práce na plný úvazek
Link: https://www.jobs.cz/pd/2000452743/?rps=0&utm_medium=jobsbox
Your tasks in detail:
* Be assigned for one future-oriented, long-lasting and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
* Be a member of the international, dynamic, and innovative company environment
* Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country
* Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support)
* Be a member of the international, dynamic and innovative company environment
Why does Infosys choose you? You definitely have:
* Ability to speak and write in English and Spanish fluently
* Good communication skills
* Ability to do multitasking and problem solving
* Knowledge of Windows, Android or iOS, Microsoft Office, etc.
* Experience in IT support is beneficial but not mandatory
Employee perks, benefits:
* Hybrid work model (3 days/week from the office)
* Long-term and stable cooperation
* Performance bonus
* Financial appraisal for referring your friends and acquaintances
* Monetary compensation for the night shifts and compensation days for working during the Czech state holidays
* Meal allowance
* Multisport card
* Benefit card
* Organized training sessions during the first weeks and further upskilling courses (online, with our experts)
* 25 days of paid leave
* Modern offices (Vlnena Street) with a game room, a silent zone, kitchenettes, and a terrace in the center of Brno, 2nd largest city in the Czech Republic
* Expat Assistance Services for new joiners
* Relocation Package
* Teambuilding activities…