Published: 2025-03-26 17:40:18
Company: REMANTE GROUP s.r.o.
City: Opava
Type: Práce na plný úvazek
Link: https://www.jobs.cz/pd/2000524354/?rps=0&utm_medium=jobsbox
Do you speak excellent one of the languages (German, Italian, Spanish or French) and enjoy working with customers? We’re looking for a new team member to join our B2C team as a Customer care specialist for the international markets of our e-shops.
THIS POSITION IS ALSO SUITABLE FOR RECENT GRADUATES.
What you’ll do:
* Customer communication – You’ll be the first point of contact via online chat, email, or phone. Not only will you respond to inquiries, but you’ll also recommend the best solutions and process orders
* Customer consulting – Instead of just handling orders, you’ll actively advise customers on the best products to meet their needs.
* Internal system management – You’ll become a pro at navigating our system with ease.
* Brand ambassador – You’ll represent our products, answer customer questions, and share the latest offers. Enthusiasm for our industry is a big plus!
* Collaboration – You’ll work with other departments to keep us ahead of the competition.
What you need to succeed:
* Proficiency in GermaIn, talian, Spanish or French (B2 level or higher)
* Ability to communicate in Czech or English
* Strong communication and organizational skills – You can think on your feet and find optimal solutions in different situations.
* Business and logical thinking – You recognize opportunities and confidently recommend tailored solutions to customers.
* High school diploma or higher
* Whether you’re a recent graduate or an experienced professional, this role is made for you!
Compensation and benefits:
* Starting salary based on experience and personal skills
* Performance bonuses up to 5.000 CZK per month
* Meal allowance up to 2.300 CZK/month
* Productivity bonus up to 1.500 CZK/month
* Travel allowance up to 75 CZK/day
* 25 days of vacation + 3 sick days
* Life or pension insurance contribution – 9.000 CZK/year
* Discounted mobile plan for you and your family
* Multisport card & other benefits
So don’t hesitate to send us your CV. We’d love to meet you. 🙂
In our advertisements we use the so-called generic masculine, masculine to refer collectively to both men and women.…